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You can migrate your VPS to a different server location at any time from the client area. This is useful if your broker changes their server location or if you switch to a broker hosted in a different region.
Your service includes one free migration every 30 days. Additional migrations within that period are subject to a $10 administration fee.

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How To Migrate

1

Open the Change VPS Location Page

Change VPS LocationLog in to the client area and navigate to your VPS service. Under Access & Control, click Change VPS Location.
2

Select New Location

Select New LocationThe form will display your current server location. Under Step 1, select the new location you would like to migrate to. Available locations include:
  • New York
  • London
  • Tokyo
  • Singapore
  • Hong Kong
Your current location will be labeled with a Current badge.
3

Select Reason for Migration

In Step 2, select the reason for your migration request. This helps our team process your request.
4

Choose Migration Timing

Migration Timing and ConfirmationsIn Step 3, choose when you would like the migration to take place:
  • Weekend Migration (recommended) — your VPS will be migrated during the weekend while trading markets are closed
  • ASAP Migration — the migration process will start as soon as possible, usually within a few hours
5

Review Required Confirmations

In Step 4, review and check all required confirmations before submitting:
  • Shutdown Authorization — your VPS and any running software will be shut down during the migration
  • Downtime Acknowledgment — your VPS will be offline during the migration process
  • IP Address Change — your VPS IP address will change after the migration
  • Migration Allowance — one free migration is included every 30 days; additional migrations are subject to a $10 fee
6

Submit Migration Request

Click Submit Migration Request to confirm. You will see a confirmation page showing the status of your migration.Migration SubmittedYou can track the progress of your migration on this page. The status will update from Submitted to In Progress to Completed. You can also cancel the migration from this page if needed.

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After Migration

  • You will receive an email notification when the migration starts and another when it is completed
  • Your VPS username and password will not change — only the IP address will be different
  • Update your remote desktop connection with the new IP address provided in the completion email

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Contact Support

If you have questions about the migration process or need help choosing the best location, please contact support.
Last modified on March 29, 2026