Question 1

How To Access Your Forex VPS

Accepted Answer

Thank you for your forex VPS or dedicated server order! We are thrilled to have you aboard.

We will show you how to connect to your new service from the following devices:

Windows desktop or laptop
Apple desktop or laptop
Web Browser
iPhone/iPad
Android Phone

Let's get started:

Accessing Your VPS/Server From Windows

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Accessing Your VPS/Server From Apple/Mac Computer

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Accessing From Web Browser

Clients may access the VPS via VNC from inside of the client area.

First, navigate to your services page by clicking here. Next, click on the service that you wish to access VNC for. Screenshot below:

Next, using the side menu select the "VNC" option.

Once the VNC screen has loaded perform the steps shown in the video below, and then enter your VPS password. After clicking the enter button you will be signed into the VPS.

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Accessing From iPhone/iPad

Open the Apple App Store, and search for "Microsoft Remote Desktop". Here is a direct link to the application - [https://apps.apple.com/us/app/remote-desktop-mobile/id714464092](https://apps.apple.com/us/app/remote-desktop-mo

Question 2

Install Multiple MT4/MT5s On Your VPS

Accepted Answer

|| NYCServers has developed a custom tool to automatically install multiple MetaTrader platforms on your VPS. Each service comes with this tool pre-installed. Additionally you may download the program below (NYCServers customers only).

Download Link: Click here

Video Guide:

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If you have any questions or would like us to install additional MT4/MT5s on your VPS please do not hesitate to contact us by opening a support ticket from inside of the customer area or emailing support@newyorkcityservers.com

Question 3

How To Change Your VPS Password

Accepted Answer

|| The guide below shows how to change your VPS password. Once the VPS password has been changed you will be the only person to know the new password. Therefore, it is recommended to keep the new password in a secure place.

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Question 4

VPS Monitor And Auto Startup Configuration

Accepted Answer

We have developed our own proprietary software which allows clients to:

Automatically start their trading software each time the VPS is booted without any manual human intervention
Receive email alerts for resource usage and important events

The guide below will show case how to setup this program on your VPS or dedicated server.

Step 1) Open VPS Monitor Program

|| Located on the VPS / server desktop you can find the "VPS Monitor" program shortcut. Double click on the icon to open the program.

Step 2) Configure Auto Login

|| Click on the auto login tab.

|| In the password field, enter the VPS password. This should be the same password that you use to access the server via remote desktop.

|| Finally, click enable auto login

Step 4) Configure Auto Startup

|| Next, click the auto startup tab || Select "add new"

|| Navigate to your MT4 / MT5 folder. || Select the terminal.exe file and click open

|| You can now see that the platform h

Question 5

Optimize MT4 For Multi-Core VPS Plans

Accepted Answer

In this guide we will show you how to fix the lag / "not responding" issue you might have seen with your MT4/MT5 if you are using a multi-core VPS system.

Short / non technical explanation - Due to the nature of the MetaTrader software it sometimes has performance issues on multi-core VPS systems. This is related to the software itself, and not our service. This same issue can happen with any VPS service.

Technical explanation - The MetaTrader software is a 32bit application and therefore does not always operate smoothly with virtual multi-core VPS systems. To work around this issue we will be using the Windows CPU affinity settings to bind the MetaTrader service to a single CPU core.

Step 1: Open all MT4/MT5s that you will be using on the VPS

Step 2: Open the task manager program on the VPS. To do this simply right click on the blue bar at the bottom and select task manager.

Step 3: Click on the details tab, and then find the "terminal.exe" files on the list

Step 4: Right click on the first terminal.exe file and select "set affinity"

Step 5: Next, uncheck all CPUs, except for CPU0. When you are completed only CPU0 should have

Question 6

Checking VPS CPU/RAM Usage

Accepted Answer

Checking your VPS CPU and RAM usage is important because it shows you how much computing power is remaining on your VPS. When your CPU or RAM usage is high it is a sign that you are running out of power on your current VPS plan, and an upgrade to a more powerful plan might be needed.

Step 1 - Right click on the blue bar at the bottom of your VPS screen. When the menu appears left click on "task manager"

Step 2 - When the task manager program opens click the "Performance" tab on tabbed menu bar. You will then see the CPU and RAM (memory) usage for your VPS.

If you see that your CPU or RAM usage is reaching 100% for long periods of time it is an indication that your current VPS plan is not powerful enough to keep up with the software you are running on your VPS. You will either need to lower the software you are running, or upgrade to a more powerful VPS plan.

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