All NYCServers VPS services come with Windows Audio enabled by default. If you are unable to hear audio on your VPS, the issue is most likely caused by the remote desktop application settings on your local computer.
Follow the steps below for your operating system to enable audio playback.
Windows
Open Remote Desktop Connection Options
Open the Remote Desktop Connection program on your computer and click “Show Options” to expand the settings.Open Local Resources Audio Settings
Click the Local Resources tab. Under “Remote audio”, click the “Settings…” button.Enable Audio Playback
Under “Remote audio playback”, select “Play on this computer” and click OK.Reconnect to your VPS. Audio should now play through your local computer.
Mac
If you are using Microsoft Remote Desktop on Mac, follow these steps:
Edit Your Connection Settings
Open Microsoft Remote Desktop, right-click your saved PC connection and select Edit. Click the “Devices & Audio” tab and set “Play sound” to “On this computer”. Click Save.Reconnect to your VPS. Audio should now play through your Mac.
If you are still unable to hear audio after following these steps, please contact support and we’ll be happy to assist you. 
