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Articles on:Billing & Cancellation
Documentation for billing and cancellation of services

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  • Technical Support
  • Billing & Cancellation
  • How To Cancel Your Service
    Here are the steps to submit your cancellation request: Step 1) Visit your services page, by clicking here - https://newyorkcityservers.com/billing/clientarea.php?action=services Step 2) Click on the service you wish to cancel Step 3) On the right side menu, under "information" you will see the option that says "Request Cancellation". Click here, and complete the cancellation form. Please contact us, support@newyorkcityservers.com if you havFew readers
  • Downloading A Copy Of Your Invoice
    You may download a PDF version of your invoices for record keeping by following these steps: Log into the customer portal Under billing select "My invoices" or visit this link - https://newyorkcityservers.com/billing/clientarea.php?action=invoices Click on the invoice that you wish to download On the right hand side under "actions" click the download option. A PDF version of the invoice will now download to yoFew readers
  • Adjusting Your Credit Card On File
    For automatic billing purposes your credit card information is saved on file to pay for future invoices. You may add or edit the card on file at anytime by following the steps below: Step 1 - Navigate to the credit card area of the client portal by clicking the following link - https://newyorkcityservers.com/billing/clientarea.php?action=creditcard Step 2 - Enter the new credit card information or edit an alreadFew readers
  • Accepted Payment Methods
    Customers may pay for our service using the following payment methods: PayPal Credit Card Crypto Bank Wire If you have any questions regarding our payment methods please contact us by emailing support@newyorkcityservers.comFew readers
  • How To Use Account Credit
    In this guide we will show you how to use your account credit. Redeem Your Credit On New Order Redeeming your credit on a new order is easy! Start the order process by selecting your new VPS service plan on our forex VPS page, and then click the order now button. Next, scroll down to the billing details section and make sure that you are signed into your account. If you are not simply click "existing customer login" and sign into your account.Few readers

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